Introduction
Welcome to Skills UP VG ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we handle information when you use our mobile application ("App").
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using the App, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Voluntarily
Error Notifications
When you report a phrase error, we collect only:
- The identifier of the phrase being reported (phrase ID)
- The current content of the phrase
Important: The app does not allow users to enter any custom text when reporting errors. Users can only tap a button to notify us that a phrase may contain an error. No personal messages, suggestions, or descriptions are collected.
This information is submitted voluntarily and does not require creating an account.
1.2 Information Collected Automatically
Technical Data
When you use the App, we may automatically collect:
- Device type and operating system version
- App version
Crash Reports
We use Sentry for crash reporting to help diagnose and fix technical issues. This includes:
- Crash and error information
- App version and operating system version
- General technical information for diagnostics
We do not collect usage analytics or track user behavior.
1.3 Information We Do NOT Collect
We do not collect:
- Personal identification information (name, email, phone number)
- Location data (GPS)
- Contacts or address book information
- Photos, videos, or files from your device
- Financial or payment information
- Health or fitness data
- Messages or communication content
2. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Improve phrase content based on user feedback | Legitimate interest |
| Prevent abuse through rate limiting | Legitimate interest |
| Analyze app performance and fix bugs | Legitimate interest |
| Understand usage patterns to improve the App | Legitimate interest |
| Ensure app security and prevent fraud | Legitimate interest |
3. Data Storage and Security
3.1 Data Storage
- Error reports are stored in Supabase (cloud database) with industry-standard security measures
- Crash reports are processed by Sentry for diagnosing technical issues
- Data is stored on servers located in the United States and European Union
3.2 Data Retention
- Error reports: Retained until reviewed and processed, then anonymized or deleted within 12 months
- Crash reports: Retained according to Sentry default settings (90 days)
3.3 Security Measures
We implement appropriate technical and organizational measures to protect your data:
- Encrypted data transmission (HTTPS/TLS)
- Row Level Security (RLS) policies on databases
- Regular security audits
- Access controls for administrative functions
4. Data Sharing and Third Parties
4.1 Third-Party Services
| Service | Purpose | Privacy Policy |
|---|---|---|
| Supabase | Database and backend | Link |
| Sentry | Crash reporting | Link |
| Google Play Services | App distribution | Link |
4.2 We Do NOT:
- Sell your personal information to third parties
- Share data with advertisers for targeted advertising
- Transfer data to third parties for their marketing purposes
5. Your Rights and Choices
5.1 Your Rights (GDPR)
If you are in the European Economic Area (EEA), you have the right to:
- Access: Request a copy of data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limitation of processing
- Portability: Receive your data in a portable format
- Object: Object to processing based on legitimate interests
5.2 Your Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect
- Request deletion of your personal information
- Non-discrimination for exercising your privacy rights
5.3 How to Exercise Your Rights
To exercise any of these rights, contact us at: collaborationskillsup@gmail.com
We will respond to your request within 30 days.
5.4 Opt-Out Options
- Error Reports: Submitting error reports is entirely voluntary
6. Children's Privacy
Our App is suitable for all ages and complies with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13.
If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws.
When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy in the App and updating the "Last Updated" date at the top of this policy.
Continued use of the App after changes constitutes acceptance of the updated policy.
9. Contact Us
Developer: MaxSkillsUP
Email: collaborationskillsup@gmail.com
App: Skills UP VG
Package: com.maxskillsup.skillsupvg
10. Data Safety Summary for Google Play
| Data Type | Collected | Shared | Purpose |
|---|---|---|---|
| Crash logs | Yes | No | App functionality |
| Performance diagnostics | Yes | No | App functionality |
| Error notifications | Yes | No | Service improvement |
Note: Error notifications contain only the phrase ID being reported. Users cannot enter any custom text or personal information when reporting errors.
Data is:
- ✓ Encrypted in transit
- ✓ Not sold to third parties
- ✓ Deletion available upon request